Returns

If for any reason you are not satisfied with any item purchased, you may return the insured product within 14 days for a full refund or replacement, whichever you prefer. Shipping and handling Fees are non-refundable.  Please be advised that there is a 15% Re-stocking fee on OPENED/USED merchandise.

All returns require a Return Authorization Number before they can be returned to Goatbuilt. Please contact Customer Service by emailing Support@Goatbuilt.com  receive a Return Authorization Number. Please make sure to provide your name and invoice number and a brief description of the reason(s) for the return.

Please follow the Steps below for your return

Step 1: Email sales@goatbuilt.com or Call Us at 262-295-8599 to initiate your return

Step 2: We will provide your with a RMA authorization for return.  Please include this within your package.

Step 3: Pack and ship your items in the original box to our address

Step 4: We will process the refund via the same payment method used when you placed the order within 24hours after we receive the item. Please note this will be processed Monday-Friday